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FAQS

Looking for answers? Read the frequently asked questions below.

I would like to return my Item or exchange it. Who do I contact?

Kindly email This email address is being protected from spambots. You need JavaScript enabled to view it. or contact us via our social media for such matters.

icon social fbFacebook: www.facebook.com/preciousthoughtspage

icon social isInstagram: www.instagram.com/pt_singapore

How long would it take before I am refunded?

Upon confirmation of a refund, it would take anywhere between 1-7 days before the amount is refunded back into your account.

I made an order and it went through. I would like to now cancel my order.

You may contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. . Cancelled orders will be refunded in credit. Full Refunds are done on a case by case basis.